General provisions

To use BizLabJura services you must have capacity to enter into a contract under applicable law and not be barred from receiving professional legal advisory services in Switzerland. Use of certain services may require additional verification.

Clients must be of legal age to enter into binding agreements in their jurisdiction; where required, engagements on behalf of an organisation must be authorised by a duly appointed representative.

Services must be used for lawful purposes consistent with Swiss law. Clients must not submit material or instructions that facilitate illegal activity, infringe third-party rights, or violate applicable regulatory rules.

BizLabJura provides services from Switzerland. Cross-border engagements may be subject to additional restrictions, regulatory requirements or licencing limitations in other jurisdictions. It is the client's responsibility to ensure compliance with local laws.

Where access credentials or client portals are provided, clients are responsible for maintaining the confidentiality of login information and for activity performed through their accounts.

Clients must provide accurate and complete information necessary for the provision of services. Failure to provide required information may affect the quality or availability of services.

BizLabJura implements commercially reasonable technical and organisational measures to protect personal data and client information. Clients should also take steps to protect their own systems and credentials.

Account access and client relationships are personal to the contracting client and may not be transferred without BizLabJura's prior written consent.

If you suspect unauthorised access to your account or systems, notify BizLabJura promptly so we can take appropriate steps to secure data and assess any impact.

BizLabJura may suspend access to services if required for security, compliance or legal reasons, or if a client materially breaches these Terms.

BizLabJura provides business legal advisory services, including corporate law, contracts, regulatory compliance and dispute preparedness. Specific deliverables and timelines will be set out in engagement letters or service agreements for each matter.

Service scope, fees or delivery terms may be amended by mutual agreement or where required by law. Minor administrative changes may be implemented with notice where appropriate.

Availability of specific advisors or scheduling may vary. BizLabJura will make reasonable efforts to deliver services in accordance with agreed timelines but service availability is subject to resource and operational constraints.

Clients and users must act responsibly when using BizLabJura services and the website. Prohibited conduct includes the following:

• Submitting false, misleading or fraudulent information.
• Using the service to plan, commit or conceal unlawful activity.
• Interfering with the security or operation of BizLabJura systems.
• Infringing third-party intellectual property or privacy rights.
• Sending unsolicited commercial communications through BizLabJura infrastructure.
• Impersonating persons or entities or misrepresenting authority to act on behalf of others.
• Any other activity determined by BizLabJura to be abusive, disruptive or harmful to services or other clients.

Clients may provide documents, data and other materials necessary for legal advice. Such materials remain the property of the client unless otherwise agreed in writing.

Clients retain ownership of their confidential materials. By submitting materials, clients represent that they have the rights necessary to permit BizLabJura to use the materials for the engagement.

Clients grant BizLabJura a non-exclusive, revocable licence to use submitted materials solely for the purpose of providing the agreed services and for internal record-keeping and compliance.

Clients are responsible for the accuracy and completeness of materials provided. BizLabJura will rely on the information furnished by the client when delivering services.

Requests to return or delete client materials will be handled in accordance with the engagement agreement and applicable legal retention obligations.

All intellectual property rights in BizLabJura's methodologies, templates, software and proprietary materials remain with BizLabJura. Clients are granted a limited licence to use deliverables for internal business purposes, subject to restrictions set out in the engagement agreement.

• Clients must not reproduce, distribute or commercialise BizLabJura proprietary materials outside of their organisation without permission.
• Unauthorised modification, reverse engineering or removal of proprietary notices is prohibited.
• Rights granted to clients are limited to the scope expressly described in the engagement documents.

Fees for paid services will be set out in proposals, engagement letters or quotations. Fees reflect the scope of work, complexity and professional resources required.

Pricing may be based on hourly rates, fixed fees, subscription arrangements or a combination. Estimates are provided for planning purposes and may be adjusted if the scope changes.

Invoices are payable in accordance with the terms stated on the invoice. Accepted payment methods will be specified and may include bank transfer and other common payment channels.

Subscription services, where offered, will be governed by specific subscription terms including billing cycles, renewal mechanics and termination rights set out in the subscription agreement.

Refunds, where applicable, will be considered in line with the terms of the engagement and applicable consumer protection rules. Refund decisions will reflect services already performed and reasonable administrative costs.

Clients may cancel services as provided in the engagement agreement. Cancellation may incur fees for work performed up to the cancellation date and any non-recoverable third-party costs.

Clients are responsible for any applicable taxes, duties or levies arising from the provision of services, unless otherwise stated. Where required, taxes will be itemised on invoices.

BizLabJura may update fees over time. Existing engagements will be charged at agreed rates unless the parties agree otherwise in writing.

Unpaid invoices may lead to suspension of services, accrual of interest where permitted, and recovery actions. BizLabJura may also require advance payment or security for continued service.

Information provided by BizLabJura is for the client's specified business matter and should not be treated as a substitute for seeking tailored legal advice. Advice is limited to the scope agreed in the engagement and based on information provided by the client.

To the maximum extent permitted by law, BizLabJura's liability for direct losses arising from its services is limited to amounts paid by the client for the specific service giving rise to the claim. BizLabJura is not liable for consequential, incidental or punitive damages, except to the extent that such exclusions are prohibited by applicable law.

BizLabJura may recommend or engage third-party providers for specialised services. Such recommendations are based on professional judgement. BizLabJura is not responsible for third-party performance or for their terms and policies.

Either party may terminate an engagement in accordance with the termination provisions set out in the engagement agreement. Termination does not affect accrued rights or obligations.

On termination, outstanding fees and expenses become payable and BizLabJura may retain copies of client files as required by law. Confidential materials will be returned or disposed of as agreed.

Collection and processing of personal data is set out in our Privacy Policy. Clients must ensure that personal data provided to BizLabJura is processed in accordance with applicable data protection laws and that necessary consents or legal bases are in place.

Key communications will be by email, postal mail or through client portals where available. Clients should notify BizLabJura of preferred contact methods and any changes to their contact details.

BizLabJura may amend these Terms to reflect legal, regulatory or business changes. Material changes will be communicated via the website or directly to clients in advance where practicable.

These Terms are governed by Swiss law. Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the Canton of Aargau, Switzerland, unless otherwise agreed in a specific engagement contract.

Parties should seek to resolve disputes by good faith negotiation. If negotiation does not resolve the matter, disputes will be resolved through the courts specified under Governing law, unless the parties agree to an alternative dispute resolution process in writing.